A wireless card can either be an internal or external device that is connected to the PC and lets it connect to the wireless network. If you’re using the HP Pavilion DV9000 laptop, then there are a number of causes why your wireless card may stop working on your laptop, including hardware installation, driver issues, and many others. The following steps, which are described by the experts via the Hewlett-Packard phone number, help you to resolve problems that may occur with the HP DV9000 wireless card and network connection.
- Step 1:
Install the wireless card’s driver to your laptop. Insert the software installation disc into the disc drive of your system and continue with the instructions that will appear on the screen. If you do not have the installation disc, download the updated version of the driver from the HP’s official site. If you’re sure that the wireless card’s software is installed, the device’s driver may need to be upgraded.
Continue to the step 2.
Update the driver to the latest version. First of all, click the ‘Start’ menu, right-click the ‘Computer’ or ‘My Computer’ icon, and click the ‘Manage’ option, followed by the ‘Device Manager’ in the window’s left pane that releases to open the ‘Device Manager’ window. Click the plus symbol next to the ‘Network Adapters’ to unveil your wireless network card. Click the name right side and choose the ‘Update Driver’ option.
Reinstall the wireless card’s driver for your HP laptop. For removing the driver, navigate to the ‘Device Manager’ window. Double-click the name of the wireless card; click the ‘Driver,’ and then ‘Uninstall.’ Continue the on-screen instructions until the driver is removed. Once it’s, then reinstall the drivers via the installation disc. If you don’t have the software CD, download the driver from the website.
Check that the Wireless card is connected or installed correctly on the laptop. If you use a PC/PCMCIA card, remove it from the port and connect it back to. If you have an internal wireless card installed, open the laptop covering (try to prefer your laptop’s manual instructions) and try to remove the card and then plug it back into the slot to reset it manually.
Additionally, you can also perform the Microsoft System Restore to get your laptop files back to a date and time while wireless connection was working fine. If your HP DV9000 laptop still experiencing Internet connection issues, then dial the Hewlett-Packard customer service phone number and get to know the troubleshooting steps that might help fix the problem.